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 Can i 'whitelist' senders to prevent them from being filtered by Spam protection?

Yes. You can add email addresses or domain to your mailbox 'Trusted Senders' list. This will mean...

 Can i send newsletters and other bulk email?

We do not allow bulk email to be sent from our network under any circumstances. Please see our...

 Do you offer a webmail facility?

Yes. You can access your mailbox online via webmail at any time. To access webmail please visit...

 Do you offer email virus protection?

Our mail server virus scanning facility protects your mailbox from unwanted and damaging viruses....

 Do you offer SPAM filtering?

Yes. SPAM filtering is enabled for all accounts by default and marks the subject of emails with...

 Do you support IMAP?

Yes. IMAP is supported on our mail servers on the standard port of 143.

 How do I change my mailbox password?

To change your mailbox password please follow the instructions below:-Log in to the hosting...

 How do i send and receive emails?

To collect your emails via a mail client (Outlook, Outlook Express, etc) you will need the...

 What is Greylisting?

Greylisting is a method used to reduce the delivery of junk/spam emails whilst allowing...

 When i try to send emails i get an error message. Why?

If you are using our SMTP servers to send your emails please ensure you are authenticating the...