When i try to send emails i get an error message. Why?

If you are using our SMTP servers to send your emails please ensure you are authenticating the SMTP with your mailbox username and password. This option is usually under an option similar to 'My outgoing server requires authentication' within your mail client (Outlook, Outlook Express, etc).

Was this answer helpful?

 Print this Article

Also Read

Do you support IMAP?

Yes. IMAP is supported on our mail servers on the standard port of 143.

How do i send and receive emails?

To collect your emails via a mail client (Outlook, Outlook Express, etc) you will need the...

Can i 'whitelist' senders to prevent them from being filtered by Spam protection?

Yes. You can add email addresses or domain to your mailbox 'Trusted Senders' list. This will mean...

How do I change my mailbox password?

To change your mailbox password please follow the instructions below:-Log in to the hosting...

Do you offer SPAM filtering?

Yes. SPAM filtering is enabled for all accounts by default and marks the subject of emails with...