When i try to send emails i get an error message. Why?

If you are using our SMTP servers to send your emails please ensure you are authenticating the SMTP with your mailbox username and password. This option is usually under an option similar to 'My outgoing server requires authentication' within your mail client (Outlook, Outlook Express, etc).
  • 143 Users Found This Useful
Was this answer helpful?

Related Articles

Do you offer a webmail facility?

Yes. You can access your mailbox online via webmail at any time. To access webmail please visit...

Do you support IMAP?

Yes. IMAP is supported on our mail servers on the standard port of 143.

Can i send newsletters and other bulk email?

We do not allow bulk email to be sent from our network under any circumstances. Please see our...

Do you offer email virus protection?

Our mail server virus scanning facility protects your mailbox from unwanted and damaging viruses....

How do i send and receive emails?

To collect your emails via a mail client (Outlook, Outlook Express, etc) you will need the...